Privacy.
What happens to your details when you use this website or get in touch with us.
Who we are
This website is run by Arrival Education (“we”, “us”). We decide how the details you give us here are used, which makes us the controller of them under UK data protection law. To ask us anything about your data, email matheen@arrivaledu.com.
This notice covers this website and emails you send us. If you are a student, parent or member of university staff using Arrival itself, your university’s privacy notice applies, along with the platform’s privacy policy.
What we collect
- When you ask for a demo: your name, work email, organisation and role, anything you write in the message box, and whether you’d like a link to our sample university.
- When you email us: your email address and what you write.
This website sets no cookies and uses no analytics or advertising tools. Our hosting provider keeps short-lived technical logs, such as IP addresses, to run the site securely.
Why we use it
To reply to you, arrange and give a demo, and follow up about Arrival with you and your organisation. We rely on our legitimate interest in answering enquiries from schools and universities about our service. We never sell your details or use them for anything else.
Who else handles it
| Service | What it does | Where |
|---|---|---|
| Vercel | Runs this website | London, delivered through a worldwide network |
| Resend | Sends your demo request to our inbox | Dublin |
| Google Workspace | Our email | Google’s data centres, including outside the UK |
Where details are handled outside the UK, it is under the safeguards UK law requires, such as UK adequacy regulations or the UK International Data Transfer Agreement.
How long we keep it
Up to two years after we were last in touch, unless your organisation becomes a customer, when we keep what we need for as long as we work together. Ask us to delete it sooner at any time.
Your rights
You can ask us for a copy of your details, to correct them, to delete them, to stop or limit how we use them, or to have them in a format you can take elsewhere. Email matheen@arrivaledu.comand we’ll reply within a month.
If you’re unhappy with how we’ve handled your details, please tell us first. You can also complain to the Information Commissioner’s Office at ico.org.uk.